Outstanding service from placement of order to installation to state inspection
22:47 05 Dec 22
Very friendly and answered my questions.
Jim Dwigans (Jollymushroom)
20:51 01 Dec 22
Wish I came here first. 100% in every way. Quality wheelchair, super caring folks, and easy to talk with.
15:24 21 Nov 22
We ordered an item over the phone. Angie was very helpful and accommodating!
12:48 18 Nov 22
Excellent service! Tony was both knowledgeable and helpful in choosing the best scooters for both me and my mother…highly recommended!
16:43 19 Oct 22
Hank and Cody worked quickly and efficiently to get my elevator repaired. Hank had come alone originally but the repair required two people. The one difficulty is that the repair people are often scheduled a few weeks out but the cancellation list solved that issue. When Hank found the problem, they got them back in quickly.
15:42 06 Oct 22
I worked with Access Mobility for DME needs for many years in my professional role. Recently, I needed to purchase DME for a family member, and I knew that Access Mobility was the place to go. Tony Rumble provided excellent customer service and could not have been more kind. I highly recommend Access Mobility for all your DME needs!
07:54 30 Sep 22
Access Mobility responded to an urgent situation promptly and with care. A too notch business.
15:49 26 Sep 22
I walked in 10 minutes before they closed and Tony was so nice and helpful. I explained my needs for my mother in law and her concerns. Tony explained all the options and was amazing at explaining everything. We found the scooter we needed for my mother in law. She loves the options it has for her. She made it to a football game to watch her 2 granddaughters perform in the band for the first time.Thank you so much TonyKhrysie.
13:55 26 Sep 22
I purchased a walker for my 90 year old mother and a shower chair for myself & a leg lifter. I'm very pleased with the products I purchased & the staff was very helpful in teaching me how to use each product. I would highly recommend Access Mobility.
13:11 12 Sep 22
Angie was wonderful! Knowledgeable, clearly explained our product and a peach to deal with.
16:24 02 Sep 22
Awesome place clean helpful and super friendly staff. They show you demonstrations on how to use anything you purchase and they go out of there way to get the right products you need to make your life easier. I will be a repeat customer. Tony ordered the perfect lift I need for my car and mobile chair. The ladies and gentlemen that installed the lift on the car are so sweet and courteous. If you need a place for your handicap needs this is the place to go!!! A for sure Five star family business.
22:58 30 Aug 22
Sooo please with all the help . The staff there knows what you need and don't try to sell you something you don't need or want. . Goes out of their way to help take good care of our medical needs . We would never go any place else . Thank you 💞😊
02:14 29 Aug 22
Tony was real informative and very patient while my wife was trying out which scooter she felt comfortable with. Access Mobility is a place to go if your in need of any mobility assistance.👍👍
16:10 26 Aug 22
Jim and I would like to thank Angi for her time and patience in helping us choose a scooter. She explained the features and demonstrated how they worked. This was very helpful to us making the decision to decide on the Buzz Around.
21:17 25 Aug 22
Angie was very helpful in our visit to the store. She had what needed ready and waiting! She made our visit a pleasant and stress free experience. We are totally happy with our purchase.
18:41 23 Aug 22
Always satisfied with Access Mobility !! ALL staff is there to please their customers. My sister and I know that our mom is well taken care of.
01:30 22 Aug 22
We purchased a chair for 3555.55 n April and have been trying for over two months to get a repair on the flaw in the fabric of the chair fixed and are getting no response from Access or Golden beware of what you are getting into. Since my first review Access Mobility contacted us and we have a new chair that my husband is happy with and Alan from Access has contacted us several times so we would like to thank them for their service and the cost was only the delivery fee of $130.00 things always work out for the best
14:53 08 Aug 22
I took my grandmother to look at a new scooter and was not aware that they did not accept her medicare/ medicade until we arrived. But that did not stop Angie from giving us a great experience even after she knew that she would not be able to sell us one of their new scooters. She quickly referred us to another local business that did accept my grandmother's insurance but she also took the time to show us all of the things they offer besides scooters. Before we knew it we had three bags of stuff that will help my grandma be more independent around the house. Angie was super knowledgeable about their products and she kept us smiling/ laughing the whole time. By the end of our visit she even took the time to come out to the car to meet my grandma's new cat snoopy. Angie did all of this knowing she was not going to be able to sell us a new scooter even though she relies on commission from the sales she earns but still gave my grandma and I a great experience really stuck with me because it is not something you see too often after the pandemic. I definitely recommend access mobility in greenwood to anyone that is looking for a place that offers so many products that are focused on making everyday task a little easier and possible for someone that may not have the ability to otherwise. Thanks for restoring my faith in humanity Angie you are great at what you do.
10:17 06 Aug 22
We needed a power lift recliner, not in 8-12 months but now. Lazy Boy said to try Access Mobility, which I did! Tony expertly showed me what Access Mobility had to offer, which was very high quality and available in a couple of weeks. We purchased the chair from Access Mobility … it arrived on schedule and was delivered with TLC. We were very pleased with our experience at Access Mobility!
01:37 04 Aug 22
My husband has limited mobility due to congestive heart failure and pulmonary fibrosis. He becomes very short of breath with minimal exertion. We purchased the Golden Buzzaround Carry on scooter. It folds down and is light enough I can get it in and out of our SUV. Hopefully this will improve his quality of life. Angie at Access Mobility was wonderful and very helpful in obtaining this scooter. I highly recommend Access Mobility to anyone needing help with mobility
18:53 22 Jul 22
Everyone there was so nice. Especially Tony. He was a pleasure to meet. My experience was awesome. I have got to take my scooter out to the grocery store only once but I'm hoping to get it out soon again. I will tell everyone what a pleasure it was there and to go to access mobility for all their mobility needs. Thank you for the wonderful service.
21:48 17 Jul 22
I want to thank Tony from Access Mobility for helping me select a scooter. Tony gave me his "undivided"attention, helped me select a scooter that would meet my needs,told me the differences of each one and let me test drive one. All of his suggestions on what the differences were for each scooter we're welcome as I hadn't been shopping for one in over 10 yrs. I highly recommend Access Mobility for any purchase of medical/mobility equipment.When the scooter was delivered, the deliveryman spent time with me to make sure I knew how to use it. All in all, I am very satisfied with how I was treated.Thank you Access Mobility.B. Jones
19:46 16 Jul 22
From the moment I walked in the door, I was treated with respect and the utmost attention. I had heard good things from my friend Susie Payne, a social worker who has visited your store with several different clients of hers, and you lived up to the good review she gave about your store. Tony Rumble will go the extra mile to ensure you are getting what you want and need. He was great! The gentlemen that delivered my life chair were also very professional and kind. I can't say enough about Access Mobility!
18:37 11 Jul 22
Great customer experience in selecting a transport chair for my father. Angie was a pleasure to work with and very knowledgeable regarding products and specifications. Access Mobility was highly recommended from folks at our church and I now understand why. I look forward to working with Angie for any future mobility needs.
16:20 27 Jun 22
I highly recommend Access Mobility. I needed a new transfer chair. There were ample models to choose from and the staff were friendly and knowledgeable. 🙂
18:24 23 Jun 22
My family has purchased several lift/recliner chairs and a rollator from Access Mobility. We’re always very pleased with quality of the products and the wonderful customer service! They recently delivered and set up my mother’s new lift/recliner chair in Columbus, IN. Many thanks to Tony and Nick for taking such good care of us!
16:40 17 Jun 22
Access Mobility installed a chair lift for my mother recently. They did a great job with the installation. The workers where kind and patient with all of our questions and were very informative. They took their time with teaching mom how to use the lift and in explaining the controls On the chair and the two controls that come separately. My mother and I were both very happy with the service that she received.
02:14 16 Jun 22
Special thanks to Tony and staff. Spent two hours with me and my mom and answered every question and more. We felt like family in the store, we purchased a scooter and lift chair. My mom is very happy and mobile again.
01:10 09 Jun 22
Angie was very attentive to our needs. She walked us through the showroom and thoroughly discussed the advantages of the various lift chairs. The one we chose was perfect for my husband with Parkinson's and a bad back. The delivery was flawless. We are very happy with our purchase. We plan on taking care of all future mobility needs with Access Mobility.
22:35 27 May 22
Had a great selection of scooters to choose from. I’m very pleased with the one I purchased. It’s a perfect fit for me. The employees are very friendly and helpful. Thanks Tony.
12:23 24 May 22
I had a great experience picking out a scooter and a lift chair at Access Mobility. I'm pretty newly disabled and Tony made sure both items fit me and my activity level perfectly. I was able to visit Newfield's because I had the scooter. So thankful!
17:31 23 May 22
I truly had a great experience in your store. Everyone was very helpful and kind. I will tell everyone to go there for their mobility needs.
16:58 23 May 22
First, this place is awesome. The people who work at Access Mobility are so kind. I talked to Johnny and Angie.If you are looking to buy a lift chair, scooter or anything medical related to help you or to help you get around, this is the place to go. Sure, you can purchase items from the internet. However, if you are thinking about purchasing a lift chair or scooter (for example), I would pay a visit to Access Mobility as they are very knowledgeable about these items. Think about it: If something were to go wrong with your piece of equipment, you're going to need to have actual help from people who know what they are doing i.e. Access Mobility!I brought my Mom's lift chair in to have it looked at by Johnny. This guy is top notch and he is so happy to help you! He took the time to look at the chair and ended up being able to get it back to working in no time. I wish I had known about this place before my Mom passed away as it has just about every single thing you need to help your loved one.What are you waiting for? This place is easy to get to! I promise you will not regret your trip.
16:42 21 May 22
17:49 02 May 22
I had passed this store for many years but never needed to stop. I was recently told by rehab people I needed to replace a walker that had been given to me many years ago. The customer service I received was outstanding. Questions were answered and recommendations made as to the right height along with pros and cons of the best type of covering for the back leg.When I had everything I needed, I took the opportunity to browse. It was nice not to have anyone hovering as I checked out everything.I highly recommend this company.
19:23 25 Apr 22
Tony was exceptionally helpful with the purchase of my new Buzz Around EX Scooter. First he was kind and very knowledgeable when I called the office to get information. When we arrived in the store that level of help continued throughout the entire process.Thank You so much!
Phyllis Edwards Beavers
01:25 21 Apr 22
I love the pride electric wheel chair I bought! I have a knee injury & this chair has been wonderful! I did a lot of research before I purchased this from Tony at Access Mobility. This chair is perfect for me. Very responsive & it turns on a dime.Tony was very helpful & great to work with!Thank you Tony!Regards,Beverly
14:01 19 Apr 22
Tony was very accommodating and had a power chair available a few days earlier than expected. And, even though it wasn’t the exact one we had anticipated, as this one had a wider seat, Tony didn’t charge us for the upgrade as my father was in great need of the chair for mobility.
13:58 24 Mar 22
I was in search of a lift chair and also looked at two furniture stores. The one that I chose at Access Mobility had a much better warranty than the others I saw. They are family owned and have a very attractive showroom and a good selection. Angie, my salesperson, was very knowledgeable and efficient. I am very satisfied with my purchase and the assistance I received. Angie was great!
03:36 23 Mar 22
My experience with this company has been great. From the time l walked into Acess Mobility and Tony assisted me with purchasing a lift chair to the kind professional helpful delivery crew. Having a smooth transaction as this has been a pleasure. Thank you.
14:31 07 Mar 22
Very helpful and understanding staff.
11:41 22 Feb 22
00:31 16 Feb 22
Tony Rumble was very helpful I wasn't sure what I needed when I came in but he helped me decide what was right for me. Delivery guys were great! Very helpful and took time with me. I'm very happy with my purchase.
21:25 07 Feb 22
We purchased a lift chair from Access Mobility and could hardly wait for it to be delivered. Two gentlemen delivered it right on time, set it up, and explained how to use the different features. This whole process from beginning to end was handled with professionalism. We will go back again.
13:38 25 Jan 22
For People with disability or those who seek to get products right from installing an elevator to mobility devices and other hard ware equipments, this is the place to go.The service is good and people are very courteous.
17:52 22 Dec 21
Fantastic customer service and lovely showroom with lots of mobility options! Thank you for helping us with renting a transport chair!
14:24 22 Dec 21
Access Mobility has helped my husband and I with many different products from an electric Jazzy, to two beautiful Lift chairs and a couple of rollators. They are very gracious and pleasant and our salesman Tony is a top-of-the-line salesman and all of the people working there are friendly and helpful. I highly recommend this company.
06:32 08 Dec 21
Purchased a Golden lift recliner 761 in July 2021. Delivery was expedient and setup by Access Mobility was quickly accomplished, Had a service call in early November 2021, the remote was defective and replaced on warranty but what delighted us was that they upgraded the backup power unit without being asked to do so as the 2 9 volt batteries had not powered the chair during an electrical outage in September..They remembered our call and took a proactive measure to make us secure in using during severe weather!
22:54 03 Dec 21
I have purchased 3 scoters from Tony and most recently a scooter hoist to lift the scooter out of the bed of my truck and drop it at the drivers door. They did a great job with the install and walked me thru the operations of the unit. Great company, great folks!
14:17 26 Nov 21
I went into the Access Mobility on S. Emerson ave to look at Electric Lift chairs for my wife. Angie met me and took me back to the chairs. She showed me what i was looking for; not real expensive, with firm seat. Got home, showed info to my wife, she came into the store(had to be wheeled in a wheel chair). Angie showed her and I available chairs in our price range and firm seat. We selected one and we got a call later in the day, by Amanda, and said it would be delivered Tues. or Wed. Well, she called back in 1/2 hour or so and said, "we will deliver today."! The same day we purchased the chair. The man who delivered the chair was very kind, polite and willing to take the old chair out of the house and put the new one in! By himself. He was not grumpy or irritable but very pleasant to deal with, and only on the job for 3- weeks. Everyone involved were very helpful and polite. I would highly recommended this business to anyone needing assistance in finding the right accessibility piece for their needs! J.M.
17:49 17 Nov 21
We drove 100 miles from southern Indiana to check this business out for an electric motor scooter for our disabled Daughter. As it turned out it was worth every mile. They go out of their way before, during, and after the sale. Some places around where we live locally could benefit from doing business like these people. A special thanks to Angie, Tony, and Amanda. Thanks again.
15:36 11 Nov 21
Very knowledgeable people. Helped us identify exactly what we needed and put us in touch with other services. Who knew there was a lift chair designed to help with lower leg edema. Very wide range of stock. Would definitely purchase from Access Mobility in the future.
18:36 26 Oct 21
My husband and I received helpful and thorough service at Access Mobility Inc. We received a high quality (and comfortable) lift chair, which will enable me to be more independent.
14:08 15 Oct 21
Everyone was great especially Angie. She was very informative and helped us find just the scooter I needed. Would recommend.
23:10 12 Oct 21
I brought my Joey scooter lift in for adjustment to fix the installation errors made by another company. The technician was very knowledgeable and did a great job. He was very friendly, quick and polite. I was very satisfied.I highly recommend this place.Mike Crosley
19:50 08 Oct 21
Angie and the staff were so very helpful. I was able to leave the store with what I needed, which completely surpassed my expectations. Huge thanks!
18:54 05 Oct 21
This is a one stop shop that has great products and friendly helpful staff. My last purchase of their wedge pillow was a great find. Met my needs and at a great price. I highly recommend this place.
12:38 05 Oct 21
Monday 10/4/2021Exceptional service from Access Mobility . Service techJohnny Remetta was great. Pleasant personality and had thebatteries replaced on my Stair Lift very quick.Thank you Access Mobility and Johnny Remetta..
17:19 04 Oct 21
Angie was so wonderful in showing us the mobility scooters. She gave us all of the information and allowed us to try them. We purchased one before we left! Thank you!!
17:16 02 Oct 21
I went to Access Mobility because my spinal stenosis had become so bad that I couldn’t walk much more than 50 feet. Tony Rumble greeted me and was very personable and helpful. We soon decided which scooter and lift fit my needs. He ordered a Golden Companion 440 scooter and a Joey lift. Their installer, Johnny, engineered a method to install the lift GMC Savana Van. It was a perfect fit.I’m now able to go to my grandson’s sporting events. Next week I’m going on a three week vacation through the Northeast and am anxious to use my scooter so my wife does not have to miss anything because of my lack of mobility!!
03:38 01 Oct 21
I recently purchased a Pride Go Go Sport 3 wheel to use around the house. It is a great machine. The speed is variable from "turtle" and up. The turning radius is very tight which make it easy to move inside our house. Machine has a light, horn, swivel seat, and is very user friendly. Plug in the battery charger every night and it's ready to go.
14:33 16 Sep 21
I came in with my mother whom is totally dependent on mobility to get around. We entered the Access Mobility business near closing and was awarded A wonderful Man named Tony. Tony was very patient with my mother and I as we carefully tested several mobility scooters.Closing time came and EVERY other employee left Mr Tony and he continued to patiently work with us. NOT ONE MOMENT did I feel rushed, but we felt as if we was Mr Tony's first client of the day.After we purchased our scooter he went . Above and beyond and helped me arrange the new scooter in my trunk...Mr Tony done so much for us.. and left a lasting impression.. I will forever shop at This Access Mobility on South Emerson as well as refer anyone in need of Spectacular, caring, over the top,,phenomenal Service...Thank You Mr Tony for all,you do...,Eritrea and Renee Jeffries
21:46 20 Aug 21
I'd give Access Mobility 11 out of Ten stars If I could.My Golden Go Scooter is a blessing for my worn out back, and the Stair Lift is just what my wife's knee needed.Thanks to all of you fine people for your help !!
19:32 12 Aug 21
Service was patient, thorough, and kindly. Recliner chair was delivered without any issue. Chair lived up to its proclaims.
18:14 11 Aug 21
Wow, what a great place to shop for anything and everything you might need. Appreciate the help I received from Tony, Josh and others while I was there.
15:40 04 Aug 21
The best, efficient, and courteous service. Knowledgeable and they actually do what they say they will do. Prices are reasonable and products are great. Family run business and you can tell by how good their customer service is. So glad we found you.
16:01 28 Jul 21
Pleasantly surprised with quality and variety of chairs, walkers, and aids available! Knowledgeable and patient salesman
Kathy Kijovsky Dildine
11:46 09 Jul 21
Excellent selection, good prices and friendly customer service all measured up to a great shopping experience. I highly recommend if you are looking for any type of mobility device.
20:18 02 Jul 21
The folks at Access Mobility are Awesome! Especially Tony Rumble. Tony spent quite some time describing his products and even let me get video of him disassembling and reassembling the mobility chair I ended up buying for my dad. Their store is packed with practically everything you would possibly need concerning mobility issues. Thanks a million Tony!
15:01 29 Jun 21
Great service from the showroom to the delivery of our lift chair! Angie worked with me to get what we needed. I highly recommend this company!
11:27 24 Jun 21
Betty and I would like to thank Tony and his staff at Access Mobility for their professional service in providing us with our scooters. THANKS
10:58 12 Jun 21
The people there were very helpful and friendly. Thanks to info from Tony , I went ahead and got my scooter. I love it!
14:01 02 Jun 21
Everything changed in our lives last month and we needed to make changes to our loved ones living conditions. I contacted 3 mobility companies and each one came to quote a stair lift. One person stood out, he is Jimmy Warner and he not only showed us options but he went around the home and made recommendations on other mobility solutions that would make the transition home easier. I was sold immediately. On top of that Access Mobility is a family owned company that can focus on the customer. I highly recommend them for any mobility needs.
15:44 25 May 21
19:43 30 Apr 21
I am very happy with the scooter I purchased at your location.Tony was wonderful in explaining about the different scooters and the benefits of each. We also purchased a few extras that he helped us put on the scooter to our advantage. Thank you for your good service!
22:38 25 Mar 21
Tony did a great job in listening to my needs and then getting me a better lifestyle with my mobility issues. I love my scooter and my lift chair. It truly is a quality of life. Also the delivery technician was so great at his job I do not remember his name but he made sure my seat was adjusted for me on my scooter. He showed me how to use my scooter and my lift chair. I am really totally satisfied with my total experience. I highly recommend your company. Thank you so much, Susan Carney
12:02 24 Mar 21
Tony was very helpful
13:33 14 Mar 21
We purchased a mobility scooter for my husband. Tony, the salesman, was fabulous to work with. He made sure we bought the scooter that would fit our needs even though my husband wanted a much larger and more expensive one. So nice to have a company that puts customer needs over up selling to make more money. Will definitely tell my family and friends about Access Mobility!
02:39 10 Mar 21
Tony, great customer service very knowledgeable. i would recommend anyone needing mobility assistance. Stop here!
21:31 08 Mar 21
We have purchased several pieces of equipment from Access Mobility. We have been very happy with our purchases. Each time the sales people were very helpful. They gave us the information that we needed to make decisions. There was no pressure to buy. We found the sales people very patient, knowledgeable, and kind.
22:56 06 Mar 21
Excellent customer service with friendly and very knowledgeable staff. We felt like we treated like family. The selection of products to enhance mobility for any level of need. They went over and above service and education to understand the equipment.Thanks so much for all your assistance and caring by listening to our needs - appreciated the time and hospitable environment shown us. Without a doubt,you will not disappointed.
23:10 03 Mar 21
I had to have foot surgery so I needed to get a knee scooter. This is actually the second time I have had to rent one from Access Mobility. They are a great family owned business. Our entire family uses them for any mobility needs. My mom got her lift chair from there. They have a big assortment chair, scooters, whatever you might need. Visit them for your mobility and health needs. They will treat you right!
13:05 23 Feb 21
I got my lift and am so excited! When I initially called I thought it'd be a while before someone could come out. But they were right there pretty quickly and I'm far for them to travel. I was left with very easy instructions on what I needed to do on my end before installing. The guys that installed it were great. They made sure I understood everything. Everyone I worked with was very kind and knowledgeable and always there if I have questions. Definitely recommend them and anything I need in the future, I will be calling them!Kimberley Hokanson
17:53 12 Feb 21
I cannot say enough good things about the staff, products, and services at Access Mobility on Emerson Avenue in Indianapolis. I’ve purchased other items there before and have always been completely satisfied. Last week I purchased a power lift recliner and a side table/tray that can be stabilized next to the chair. The purchase & delivery process was smooth and efficient—the chair was even delivered earlier than promised! Staff there are knowledgeable, professional, caring, and genuinely understand daily living needs of people with mobility issues.
The Ghost Post - Sherri Wynn
21:24 09 Feb 21
Service was great, was greeted immediately by Mr. Rumble, who was very polite and informative. Told him about what my father needed and he was able to walk me through the different options available. Didn’t try to push something on me that wasn’t needed. I will return if my father has future mobility issues. Thanks again for the great service.
11:34 06 Feb 21
What a wonderful company to work with! My 98 year old mother needed a scooter to give her more mobility. I live halfway across the country so wasn't able to view the available scooters personally. I called Tony who gave me all of the pros and cons of various models. We settled on a model then set up delivery. Tony made the delivery the very next day! He spent as much time as Mom needed to feel comfortable with all of the "bells and whistles" of her new scooter. Two days later Tony came back to make an additional adjustment to the height of the seat.I can't imagine a more accommodating or responsive company. My mom is thrilled to be able to go places she hasn't been able to walk to for a very long time. I am so very grateful for the kindness and understanding Tony showed my mother.Thank you Access Mobility. You and Tony Rumble have helped to improve the quality of my mother's life.