I was very happy with my experience. The two gentleman that came and set my chair up were very pleasant and explained everything to me. Thank you.
14:05 14 Sep 23
My experience with them was very pleasant. They were so nice and showed me every detail that I needed to know about my scooter before I left and made sure that I had everything I needed
07:22 14 Sep 23
I recently purchased a Pride Go Go Sport 3 wheel to use around the house. It is a great machine. The speed is variable from "turtle" and up. The turning radius is very tight which make it easy to move inside our house. Machine has a light, horn, swivel seat, and is very user friendly. Plug in the battery charger every night and it's ready to go.Updated 09/11/2023. I have purchased another mobility scooter from Access Mobility. I purchased a Golden BUZZ Around Carry On as an addition to the Sport 3 I purchased in 2021. I purchased this BUZZ Around 4 wheeler because it is very easy to fold down and transport in the trunk of my car. Tony at Access Mobility worked with me and let me tryout scooters until I found one that met my needs.
21:49 11 Sep 23
They were amazing to work with. Hats off to their amazing staff.
14:59 28 Aug 23
Our experience with Access Mobility was wonderful. We started with an at-home visit with Greg who set out all our options. From there we moved to the showroom and tried out the stair chairs and decided which was best for us. Greg was with us and helpful all the way. Then, when we decided to go with the stair chair, Kandace and Scott took over. They were so professional and helpful (and fun!) that when they left we felt totally comfortable with our decision.
02:47 26 Aug 23
I was very satisfied with Tony's services and very helpful. I have purchased 2 items from him now
17:01 17 Aug 23
Wonderful staff! Tony & Angie are the best sales people in town! They are very knowledgeable and answer all my questions. :)
22:45 08 Aug 23
I had great interactions each time I have used their services. They listens to my concerns and priorities and had in stock the replacement scooter my wife needed. And the price was good as compared online.
21:44 08 Aug 23
Angie was our salesperson at the store and she was very, very knowledgeable and patient with us in choosing a rollator for my Mother.
16:14 07 Aug 23
Tony was very helpful, friendly, and informative. Love my walker so far.
20:24 03 Aug 23
Tony was very helpful in helping us choose a lift chair for my dad. My dad was very happy to get it. The entire sales process was very smooth and they even helped get us loaded up without issue
15:26 03 Aug 23
They were on time and communicated well throughout the process. Thanks so much for your professionalism :)
13:59 31 Jul 23
We were in town for a convention and Access Mobility provided a great scooter for our needs. Their customer service was excellent from reservation to returning. Tony is the best!
02:14 27 Jul 23
Hank did an amazing job of fixing my grandpa's mobility chair! Ask for him if you need something worked on! He will do the work efficiently, and treat your loved one with great respect! Also, Candice is super helpful when things go crazy! Thx!
22:29 26 Jul 23
Hank took amazing care of my grandpa today! If you need your mobility piece worked on, ask for him! Also, Candice is amazing and will go above and beyond to help!
James and Laura Simkins
22:22 26 Jul 23
I didn't know what to expect when I entered the mobility store. I was greeted by Tony the friendly sales person with a great sense of humor. When I left the store with my purchase I felt I had made a friend for life. I am very pleased with Access Mobility and will return as needed. thank you 😊
13:11 18 Jul 23
Very pleased with the chair lift just installed. Your salesman and installers were great! I am confident that your service, if needed, will be as excellent!George Graves, Alexandria
14:41 11 Jul 23
the staff was so friendly and helpful and professional..they were very knowledgeable about any of my concerns..I have a new home when it comes to mobility issues..I give Tony and staff my utmost respect and thanks..I will tell anyone that has mobility issues to vist access mobility for the best experience ever..thank you all for a wonderful time...respectfully...Andrew. ealy..
14:32 07 Jul 23
In my search for equipment to help me move about, I was fortunate enough to contact Access Mobility, and talk with Angie. They provide a Professional atmosphere, with a very personable touch. From my initial phone call to a purchase, Angie was more than helpful. She made sure I was comfortable with my walker. Overall, Access Mobility's staff reflects an attitude of the CUSTOMERS POSITIVE EXPERIENCE. Eliminate wasted time, call Access Mobility.
10:33 24 Jun 23
I called to arrange an appointment to learn about Bruno Stairlifts. Greg Henson showed up promptly at appointed time. He thoroughly explained all features, including why Bruno made the best lifts. We placed the order with him. He is a very considerate and kind salesman.two weeks later, we received call to schedule our appointment. Cody, the installer called me to let me know he was 45 minutes away. He arrived on time. He asked appropriate questions regarding who would use the lift, power supply area. He set to work, and in about 1-3/4 hours the lift was installed. Cody went over all operation instructions. Cody cleaned up after the install.My wife loves the new lift. She is now abler to go into our basement level, where the game room, home theater is located.We are very pleased with how easy it is to operate the lift. It is quiet and has great safety features.I highly recommend the Access Mobility team and Bruno stairlifts.
14:05 21 Jun 23
The visit was great and personnel were wonderful, polite and very helpful. All our needs were addressed. We went home with very pleased. Thanks to Access Mobility!!!
14:16 16 Jun 23
Needing assistive devices as we age is a difficult adjustment. That adjustment was substantially eased by the expert help of Angie of Access Mobility. If you guess what you need or merely buy a picture online, you are likely to make that adjustment harder by not buying the best choice to meet your individual needs. I can’t say enough about Angie’s knowledge, kindness and even willingness to assist me with a complication. If you did have a problem after your purchase, would you would want professional help or be left on your own? This is the service you’ve been missing for years. You can trust Angie and Access Mobility to know what you need and deliver.
20:26 09 Jun 23
I have purchased a couple of Walkers from Access Mobility. I have tried 3 different Upwalkers to see if they would work for me. I have had to have all items delivered to me as I was not able to go to their Store. Everyone I have dealt with has been extremely courteous and helpful. I’ve greatly appreciated their patience as I’ve tried different Walkers, their willingness to spend time, make adjustments, work with me as I tried to find a Rollator that would work for me. I have recently purchased a Rollator Walker that is working well for me. Angie talked me through an issue when I had a question about an adjustment and followed up with a call the next day to if I had been able to get the adjustment made.Their Customer Service is the best!Mary S. Customer
Therese Davies Sands
21:20 03 Jun 23
Tara & Hank are my heroes- a true answer to my prayer. Friday ofMemorial day weekend, Tara came out and said it would be 10 days before they could install a lift for my Dad who came out of the hospital the day before with a very bad report of a fast growing cancer. She rallied an installer (Hank) to work late. They are still here at 7 pm trying to get the job done. I can't thank them enough for making my Dad's life easier going forward.
23:06 26 May 23
This place was absolutely amazing. Angie was fantastic in helping me get the mobility chair that I needed. Very polite and kept me informed every step of the way. And the two gentlemen that delivered my chair was awesome. They could tell that I was excited when my chair arrived and shared the excitement with me. They actually said that was why they worked for this company, was to bring joy and excitement to the people when they delivered their product. I will continue my business with Access Mobility in the years to come. Thank you Acess Mobility 😁👍👍😁
15:30 26 May 23
Great purchase experience here. Was able to try out all the different scooters. Angie was very informative and helpful in my decision process. Highly recommend Access Mobility!
15:16 26 May 23
I was so nervous to purchase a scooter but the people at Access Mobility made it a truly wonderful experience! They really listened to my needs and educated me thoroughly so I felt confident in my purchase. I highly recommend them to everyone and will be returning!!
00:34 25 May 23
I'm very pleased from the first interaction I had with Tony. I described what I needed to Tony, he forfilled my order as well as delivered it to my home. Now that's great customer service. If I need anything in the future, ImI will be contacting Tony again.
23:57 20 May 23
Great merchandise and great customer service. Our salesperson Angie is great too
14:29 25 Apr 23
We had a Stairlift installed by Access Mobilith and could not be more pleased with their professionalism, speed of installation and overall service! I broke my hip in late February and it has been a lifesaver. I recommend them without reservations!
Michael R. Wukitsch
23:31 18 Apr 23
Helped me with selection of chair and delivery. Went out of their way to solve scheduling problems.
14:16 18 Apr 23
I recently had a stair lift installed and the installation crew, Alex and Steele were extremely professional and knowledgeable. Thank you for your hard work!!!
20:26 11 Apr 23
My daughter and I were researching light weight wheelchairs today. We went to Access Mobility and talked with Tony about the brands that he sells. Em popped up about colors. The type she was interested in came in black.He called several Rehab Specialists, to see if they sold Quickie wheelchairs, which come in colors. He found us one, shared a card of the person and the best part was when he told the Rehab Specialist that Em wanted a wheelchair in pretty colors.Looking for mobility items? I recommend talking to Tony. He is personable, understanding, and knowledgeable.#Access Mobility
15:04 22 Mar 23
Our experience with Access mobility was excellent. With dealing with John & Tony was delightful. The repair was very quickly and I am happy with our experience
16:10 16 Mar 23
I searched online to find the best rollator I could for my wife. That led me to deciding I wanted to purchase from a local retailer and that led me to Access Mobility. Angela was great and we purchased a perfect rollator. I would have been able to purchase something online for less but I have a very stable walking aid for my wife and a company that will stand behind it and can provide onsite service. I am glad I found them!
14:02 16 Mar 23
great to buy your mobility need and great customer service
14:52 10 Mar 23
I have been in need of medical equipment several times and have gone to Access Mobility. They are very friendly and helpful. They have provided the materials that I need and have done it in a timely manner. This company takes it to the next level in terms of making it as convenient and easy for the Customer as possible. I will definitely visit them again if the need arises.
00:16 06 Mar 23
Angie is the very best!! We needed to return 2 chair pillows as they caused our backs to hurt. Angie was very accommodating in letting us return them. At her urging, we tried out a couple other pillows, and ended up purchasing a different one. Sadly, this pillow is not going to work with our back issues. We will need to return it as well, but know that Angie will again accommodate our needs.While we were experimenting with these other pillows, we noticed Angie meticulously working with an older gentleman who was in need of a power wheelchair. He needed lots of attention and patience, and Angie showed much of both to him and his daughter---a trait much lacking in the hussle-bustle of today's world!!!!Access Mobility should be your go-to place for all types of mobility products. Their showroom is full of power wheelchairs, wheelchairs, walkers, knee walkers, scooters, lift chairs, bathroom needs for aging folks, ......many products can be rented for a very reasonable price for short-term use as well.ACCESS MOBILITY is tops in its category. Ask for Angie!!! You will NOT be disappointed!! :)
21:01 02 Mar 23
I got my stair lift from Access Mobility and it is great. I had a time frame of the afternoon and one guy should up and had it done in about 2 to 3 hours. He was most informative and quite nice.
01:52 01 Mar 23
Angie and the staff at Access Mobility are top-notch. My sister had a torn Achilles tendon and could put no weight on her foot for 3 weeks. I contacted Access Mobility and within the day, Angie had someone deliver a Knee-Walker to our house. The delivery person patiently showed us how to use it. I was SO very glad we were able to rent this walker for a very reasonable rate. It allowed my sister to be mobile in the house and helped brighten her spirits during this challenging time. I HIGHLY recommend Access Mobility to anyone needing to rent equipment. They also have a fully-stocked show room with all types of equipment for those with limited mobility and/or those who are becoming more limited with their home lifestyle. Check with Access Mobility FIRST before putting your loved one in a care facility. Most likely they will be able to help you and your family. HIGHLY recommended Access Mobility!!
20:42 22 Feb 23
Great staff, extremely caring and knowledgeable.
12:26 12 Feb 23
Angie was great in helping me and my husband choose the best power mobility chair to fit his needs. It's so nice to be able to have someone in person to show you everything and explain the pros and cons of each item. I highly recommend this place for anyone who needs help with mobility items and enjoy true customer service!
14:44 08 Feb 23
My experience with buying a lift chair was amazing. Everyone was kind and helpful. Delivery was a snap even though it was getting icy. I highly recommend this vendor for your mobility needs.
20:07 31 Jan 23
Very good experience with purchasing a lift recliner chair. Tony was more than helpful in allowing us to make a good decision.
20:58 14 Jan 23
Quite knowledgeable and helpful. Great selection of lift chairs. Very friendly. Delivery team extremely friendly and helpful.
13:37 14 Jan 23
Angie at Access Mobility has been amazing throughout the entire process of researching and purchasing two reclining lift chairs. She made sure we were comfortable at every step of the way, verified details, communicated regularly, and followed up after delivery to make sure we were completely satisfied with our purchase. Not only are we completely satisfied, we will visit Angie for all our planned future purchases. Thank you!
19:32 03 Jan 23
I was the only customer when I entered the showroom, but soon there were several and Angie did a great job helping me and others at the same time. I looked seriously at four models of scooters before deciding on the best one for me. Angie was very knowledgeable about all of them and I never felt rushed. I was very happy with my experience and I would highly recommend Access Mobility.
16:29 03 Jan 23
I have used the store many years ago with our father-in-law's electric wheelchair. We return today to get a Rollator for myself which worked out very well. The staff were so friendly and assisted us and always and helped us even getting the new Rollator into the car.
14:25 14 Dec 22
Outstanding service from placement of order to installation to state inspection
22:47 05 Dec 22
Very friendly and answered my questions.
Jim Dwigans (Jollymushroom)
20:51 01 Dec 22
Wish I came here first. 100% in every way. Quality wheelchair, super caring folks, and easy to talk with.
15:24 21 Nov 22
We ordered an item over the phone. Angie was very helpful and accommodating!
12:48 18 Nov 22
Excellent service! Tony was both knowledgeable and helpful in choosing the best scooters for both me and my mother…highly recommended!
16:43 19 Oct 22
Hank and Cody worked quickly and efficiently to get my elevator repaired. Hank had come alone originally but the repair required two people. The one difficulty is that the repair people are often scheduled a few weeks out but the cancellation list solved that issue. When Hank found the problem, they got them back in quickly.
15:42 06 Oct 22
I worked with Access Mobility for DME needs for many years in my professional role. Recently, I needed to purchase DME for a family member, and I knew that Access Mobility was the place to go. Tony Rumble provided excellent customer service and could not have been more kind. I highly recommend Access Mobility for all your DME needs!
07:54 30 Sep 22
Access Mobility responded to an urgent situation promptly and with care. A too notch business.
15:49 26 Sep 22
I walked in 10 minutes before they closed and Tony was so nice and helpful. I explained my needs for my mother in law and her concerns. Tony explained all the options and was amazing at explaining everything. We found the scooter we needed for my mother in law. She loves the options it has for her. She made it to a football game to watch her 2 granddaughters perform in the band for the first time.Thank you so much TonyKhrysie.
13:55 26 Sep 22
I purchased a walker for my 90 year old mother and a shower chair for myself & a leg lifter. I'm very pleased with the products I purchased & the staff was very helpful in teaching me how to use each product. I would highly recommend Access Mobility.
13:11 12 Sep 22
Angie was wonderful! Knowledgeable, clearly explained our product and a peach to deal with.
16:24 02 Sep 22
Awesome place clean helpful and super friendly staff. They show you demonstrations on how to use anything you purchase and they go out of there way to get the right products you need to make your life easier. I will be a repeat customer. Tony ordered the perfect lift I need for my car and mobile chair. The ladies and gentlemen that installed the lift on the car are so sweet and courteous. If you need a place for your handicap needs this is the place to go!!! A for sure Five star family business.
22:58 30 Aug 22
Sooo please with all the help . The staff there knows what you need and don't try to sell you something you don't need or want. . Goes out of their way to help take good care of our medical needs . We would never go any place else . Thank you 💞😊
02:14 29 Aug 22
Tony was real informative and very patient while my wife was trying out which scooter she felt comfortable with. Access Mobility is a place to go if your in need of any mobility assistance.👍👍
16:10 26 Aug 22
Jim and I would like to thank Angi for her time and patience in helping us choose a scooter. She explained the features and demonstrated how they worked. This was very helpful to us making the decision to decide on the Buzz Around.
21:17 25 Aug 22
Angie was very helpful in our visit to the store. She had what needed ready and waiting! She made our visit a pleasant and stress free experience. We are totally happy with our purchase.
18:41 23 Aug 22
We purchased a chair for 3555.55 n April and have been trying for over two months to get a repair on the flaw in the fabric of the chair fixed and are getting no response from Access or Golden beware of what you are getting into. Since my first review Access Mobility contacted us and we have a new chair that my husband is happy with and Alan from Access has contacted us several times so we would like to thank them for their service and the cost was only the delivery fee of $130.00 things always work out for the best
14:53 08 Aug 22
I took my grandmother to look at a new scooter and was not aware that they did not accept her medicare/ medicade until we arrived. But that did not stop Angie from giving us a great experience even after she knew that she would not be able to sell us one of their new scooters. She quickly referred us to another local business that did accept my grandmother's insurance but she also took the time to show us all of the things they offer besides scooters. Before we knew it we had three bags of stuff that will help my grandma be more independent around the house. Angie was super knowledgeable about their products and she kept us smiling/ laughing the whole time. By the end of our visit she even took the time to come out to the car to meet my grandma's new cat snoopy. Angie did all of this knowing she was not going to be able to sell us a new scooter even though she relies on commission from the sales she earns but still gave my grandma and I a great experience really stuck with me because it is not something you see too often after the pandemic. I definitely recommend access mobility in greenwood to anyone that is looking for a place that offers so many products that are focused on making everyday task a little easier and possible for someone that may not have the ability to otherwise. Thanks for restoring my faith in humanity Angie you are great at what you do.
10:17 06 Aug 22
We needed a power lift recliner, not in 8-12 months but now. Lazy Boy said to try Access Mobility, which I did! Tony expertly showed me what Access Mobility had to offer, which was very high quality and available in a couple of weeks. We purchased the chair from Access Mobility … it arrived on schedule and was delivered with TLC. We were very pleased with our experience at Access Mobility!
01:37 04 Aug 22
My husband has limited mobility due to congestive heart failure and pulmonary fibrosis. He becomes very short of breath with minimal exertion. We purchased the Golden Buzzaround Carry on scooter. It folds down and is light enough I can get it in and out of our SUV. Hopefully this will improve his quality of life. Angie at Access Mobility was wonderful and very helpful in obtaining this scooter. I highly recommend Access Mobility to anyone needing help with mobility
18:53 22 Jul 22
Everyone there was so nice. Especially Tony. He was a pleasure to meet. My experience was awesome. I have got to take my scooter out to the grocery store only once but I'm hoping to get it out soon again. I will tell everyone what a pleasure it was there and to go to access mobility for all their mobility needs. Thank you for the wonderful service.
21:48 17 Jul 22
I want to thank Tony from Access Mobility for helping me select a scooter. Tony gave me his "undivided"attention, helped me select a scooter that would meet my needs,told me the differences of each one and let me test drive one. All of his suggestions on what the differences were for each scooter we're welcome as I hadn't been shopping for one in over 10 yrs. I highly recommend Access Mobility for any purchase of medical/mobility equipment.When the scooter was delivered, the deliveryman spent time with me to make sure I knew how to use it. All in all, I am very satisfied with how I was treated.Thank you Access Mobility.B. Jones
19:46 16 Jul 22
From the moment I walked in the door, I was treated with respect and the utmost attention. I had heard good things from my friend Susie Payne, a social worker who has visited your store with several different clients of hers, and you lived up to the good review she gave about your store. Tony Rumble will go the extra mile to ensure you are getting what you want and need. He was great! The gentlemen that delivered my life chair were also very professional and kind. I can't say enough about Access Mobility!
18:37 11 Jul 22
Great customer experience in selecting a transport chair for my father. Angie was a pleasure to work with and very knowledgeable regarding products and specifications. Access Mobility was highly recommended from folks at our church and I now understand why. I look forward to working with Angie for any future mobility needs.
16:20 27 Jun 22
I highly recommend Access Mobility. I needed a new transfer chair. There were ample models to choose from and the staff were friendly and knowledgeable. 🙂
18:24 23 Jun 22
My family has purchased several lift/recliner chairs and a rollator from Access Mobility. We’re always very pleased with quality of the products and the wonderful customer service! They recently delivered and set up my mother’s new lift/recliner chair in Columbus, IN. Many thanks to Tony and Nick for taking such good care of us!
16:40 17 Jun 22
Access Mobility installed a chair lift for my mother recently. They did a great job with the installation. The workers where kind and patient with all of our questions and were very informative. They took their time with teaching mom how to use the lift and in explaining the controls On the chair and the two controls that come separately. My mother and I were both very happy with the service that she received.
02:14 16 Jun 22
Special thanks to Tony and staff. Spent two hours with me and my mom and answered every question and more. We felt like family in the store, we purchased a scooter and lift chair. My mom is very happy and mobile again.
01:10 09 Jun 22
Angie was very attentive to our needs. She walked us through the showroom and thoroughly discussed the advantages of the various lift chairs. The one we chose was perfect for my husband with Parkinson's and a bad back. The delivery was flawless. We are very happy with our purchase. We plan on taking care of all future mobility needs with Access Mobility.
22:35 27 May 22
Had a great selection of scooters to choose from. I’m very pleased with the one I purchased. It’s a perfect fit for me. The employees are very friendly and helpful. Thanks Tony.
12:23 24 May 22
I truly had a great experience in your store. Everyone was very helpful and kind. I will tell everyone to go there for their mobility needs.
16:58 23 May 22
First, this place is awesome. The people who work at Access Mobility are so kind. I talked to Johnny and Angie.If you are looking to buy a lift chair, scooter or anything medical related to help you or to help you get around, this is the place to go. Sure, you can purchase items from the internet. However, if you are thinking about purchasing a lift chair or scooter (for example), I would pay a visit to Access Mobility as they are very knowledgeable about these items. Think about it: If something were to go wrong with your piece of equipment, you're going to need to have actual help from people who know what they are doing i.e. Access Mobility!I brought my Mom's lift chair in to have it looked at by Johnny. This guy is top notch and he is so happy to help you! He took the time to look at the chair and ended up being able to get it back to working in no time. I wish I had known about this place before my Mom passed away as it has just about every single thing you need to help your loved one.What are you waiting for? This place is easy to get to! I promise you will not regret your trip.
16:42 21 May 22
17:49 02 May 22
I had passed this store for many years but never needed to stop. I was recently told by rehab people I needed to replace a walker that had been given to me many years ago. The customer service I received was outstanding. Questions were answered and recommendations made as to the right height along with pros and cons of the best type of covering for the back leg.When I had everything I needed, I took the opportunity to browse. It was nice not to have anyone hovering as I checked out everything.I highly recommend this company.
19:23 25 Apr 22
Tony was exceptionally helpful with the purchase of my new Buzz Around EX Scooter. First he was kind and very knowledgeable when I called the office to get information. When we arrived in the store that level of help continued throughout the entire process.Thank You so much!
Phyllis Edwards Beavers
01:25 21 Apr 22
I love the pride electric wheel chair I bought! I have a knee injury & this chair has been wonderful! I did a lot of research before I purchased this from Tony at Access Mobility. This chair is perfect for me. Very responsive & it turns on a dime.Tony was very helpful & great to work with!Thank you Tony!Regards,Beverly
14:01 19 Apr 22
Tony was very accommodating and had a power chair available a few days earlier than expected. And, even though it wasn’t the exact one we had anticipated, as this one had a wider seat, Tony didn’t charge us for the upgrade as my father was in great need of the chair for mobility.
13:58 24 Mar 22
I was in search of a lift chair and also looked at two furniture stores. The one that I chose at Access Mobility had a much better warranty than the others I saw. They are family owned and have a very attractive showroom and a good selection. Angie, my salesperson, was very knowledgeable and efficient. I am very satisfied with my purchase and the assistance I received. Angie was great!
03:36 23 Mar 22
My experience with this company has been great. From the time l walked into Acess Mobility and Tony assisted me with purchasing a lift chair to the kind professional helpful delivery crew. Having a smooth transaction as this has been a pleasure. Thank you.
14:31 07 Mar 22
Very helpful and understanding staff.
11:41 22 Feb 22
00:31 16 Feb 22
Tony Rumble was very helpful I wasn't sure what I needed when I came in but he helped me decide what was right for me. Delivery guys were great! Very helpful and took time with me. I'm very happy with my purchase.
21:25 07 Feb 22
We purchased a lift chair from Access Mobility and could hardly wait for it to be delivered. Two gentlemen delivered it right on time, set it up, and explained how to use the different features. This whole process from beginning to end was handled with professionalism. We will go back again.
13:38 25 Jan 22
For People with disability or those who seek to get products right from installing an elevator to mobility devices and other hard ware equipments, this is the place to go.The service is good and people are very courteous.
17:52 22 Dec 21
Fantastic customer service and lovely showroom with lots of mobility options! Thank you for helping us with renting a transport chair!