Common Stairlift Problems and How to Troubleshoot Them

Common Stairlift Problems and How to Troubleshoot Them

Stair lifts are a valuable addition to many homes, providing a safe and convenient means of moving between different levels. However, like any mechanical device, stair lifts can encounter issues over time. We will discuss some common stairlift problems and provide you with stairlift troubleshooting tips to help you address these issues on your own. If your stair lift stopped working, you might be able to try out a couple of the tips below and find a solution.

Chair Arm and Riding Position

Sometimes, the chair arm may not be in the correct position when you want to use your stair lift, or the riding position doesn’t feel comfortable. This can cause problems and discomfort for the user making the ride less enjoyable and tolerable. A stairlift is meant to enhance a person’s experience, so it can be frustrating if it becomes uncomfortable.

The solution for this problem might be more simple than you think. Ensure that the chair arm is properly locked in position. If the riding position doesn’t feel right, you may need to adjust the settings according to your preference, following your stair lift model’s user manual. For most stairlifts, the armrests must be down before the chair will operate as an added safety feature. Making sure these click into the correct place is a simple and easy solution.

Remote Controls

Remote controls not working can be frustrating, especially if you’re stuck at the top or bottom of the stairs. While a stairlift is great when it’s working, it can be extremely challenging when you can’t get up or down because of a broken remote. If you do get stuck without your chair, do not use the stairs unless you are in a safe position to do so, or someone is there to help you.

Start by checking the batteries in the remote controls as this is the most common cause of it not working. If they are weak or dead, replace the batteries and try again. Make sure you are within the range of the stair lift when using the remote controls. If you are too far away when you try to make the chair move, the remote will not work.

Stair Lift Stops Working

Sometimes, your stair lift may stop working altogether. This can be a more challenging problem to solve on your own as there could be a variety of causes. If you are not comfortable troubleshooting, you can always call a professional stairlift service. They will be able to diagnose and fix the problem.

If you want to try to fix the problem on your own, first check the power supply. The issue might just be a bad power connection or some faulty wiring. Ensure that the stairlift is properly plugged in or that the switch is turned on. If the power supply is fine, but your stair lift still won’t work, it might be time for a service call. It is also a good idea to make sure there are not items on the stairs blocking the path of the chair as this can cause it to stop working as well.

Swivel Seat and Hinge Rail

The swivel seat or hinge rail might not move as smoothly as it should, causing difficulty in getting on and off the stair lift. Also, in many cases if the swivel seat is facing the landing or the bottom of the stairs, the chair lift will not work. Similar to the armrests, it is important to adjust the position of the chair before you get on.

Lubricate the swivel seat and hinge rail with a suitable lubricant as recommended in your user manual. Make sure there are no obstructions that might be hindering their movement. This should help the chair move in a smoother fashion and make the stairlift much safer.

Solving the Problems

Stairlifts are incredibly beneficial for individuals with mobility challenges, providing them with greater independence in their own homes. However, encountering common stair lift problems can disrupt the daily routine. By following these stairlift troubleshooting tips, you can often resolve issues on your own.

For more complex problems, or if you’re uncertain about any aspect of the maintenance, it’s always a good idea to reach out to professionals for reliable stairlift service and support. Ensuring your stairlift is well-maintained will contribute to the safety and comfort of your home.

Access Mobility is happy to help you find the perfect mobility solution for you. Come visit us at our showroom to meet our experts and try our products. Reach out today to schedule your visit.

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