Reviews

One of the things that makes Access Mobility different is the way we handle our customers.

When a customer walks through our door for the first time, we consider them a friend.

Once we’ve done our best to help our new friend with their needs and it’s time for them to depart, we consider them a part of the Access Mobility Family.

Here are a few comments from our Access Mobility Family:

I had no idea a place like Access Mobility existed. I normally use a rollator but I needed a wheelchair for a wedding that was held at a venue I was unfamiliar with. Access Mobility not only provided exactly what I needed but the staff was super friendly and helpful, AND the price was right! In fact, they gave us an extra day at no charge. Access Mobility made my granddaughter's wedding even more special!
Ellen Gwaltney Bales
Ellen Gwaltney Bales
11:52 21 May 24
Just purchased a lift chair and it was delivered to the house. The staff at the store were very professional and helpful. The delivery of the chair was great and he helped with placement and information. By the way, 5 years ago I purchases a mobility scooter and have been very pleased with it. 05/20/2024--Had repair work done on my first scooter (now like new!). Also, purchased another mobility scooter, so now can get into our gardens completing outdoor work. If you need assistive devices, see Tony and Angie at Access Mobility!
William Hammond
William Hammond
18:19 20 May 24
I live out of state and needed to get a new wheelchair for my mom in Indiana. I called Access Mobility on the recommendation of my sister and Tony in sales got us the chair we needed in 12 hours... AND in time for Mother's Day. Professional, accomodating and works hard to meet or exceed expectations. Can I give him and the team a 6?
Francine Burge
Francine Burge
23:03 10 May 24
Access Mobility has all kinds of helpful equipment. I'm fortunate someone suggested this store to me. I have never had a power recliner and needed expert guidance in selecting one. Angie was excellent and spent a LOT of time with me. My height is 5' and weight is 100 so needed a small size. My total knee replacement required high foot elevation and extension. Distance from the wall in my small apt could be no more than 15". I wanted dark brown, a leather-like finish and heat for my bad back. The power buttons offer an amazing variety of positions. I found everything I wanted in the VivaLift Radiance Collection. The delivery men were also very helpful and patient in positioning it exactly the way I wanted. I cannot be more pleased and highly recommend Access Mobility.Elizabeth Q. Grady
Elizabeth Grady
Elizabeth Grady
19:35 08 May 24
Great experience with Access Mobility! Helpful staff--Tony very thorough in showing features of my scooter purchase.
carol simmons
carol simmons
09:32 03 May 24
The onsite project manager Greg was extremely attentive, showed us all possible options, walked us through best install practices. Because of his attention to detail, my grandma now has two new chairlifts that are top of the line and keep her home functioning as she wished. The owner Alan took the extra time to make sure all requests were met and accomodated with a quick turnaround!
Derek Higgins
Derek Higgins
13:45 01 May 24
My experience was wonderful, prompt and professional. I would highly recommend, and I will definitely use them in the future.
Marilyn Stafford
Marilyn Stafford
12:40 30 Apr 24
Angie Wright was very knowledgeable about the products we were purchasing and was able to answer all our questions. She was courteous and did everything she could to make sure we were comfortable while waiting for our Joey to be installed. We couldn’t be more pleased with our experience with Access Mobility. Already have and will continue to recommend Access Mobility
Dorris Leonard
Dorris Leonard
19:48 26 Apr 24
I have used the store many years ago with our father-in-law's electric wheelchair. We return today to get a Rollator for myself which worked out very well. The staff were so friendly and assisted us and always and helped us even getting the new Rollator into the car.4/2024 Came back to purchase a lift chair and walker for my spouse. Found the perfect recliner at a good price, and she is moving around safely with her walker. Thanks again for great service.
Mark Manning
Mark Manning
14:05 23 Apr 24
Angie Wright was great. She helped my husband select a Golden Buzzaround scooter, which he loves. We were so appreciative that she thoroughly knows her products & gave us all the time & attention we needed/wanted - riding it inside & outside & folding & testing putting it in our trunk. In advance we checked all the Indy prices & Access Mobility, Inc. was the cheapest by $400 - really appreciated that. Another plus is the products are in stock & charged ready to go. Thank you to Angie & Access Mobility.
Julie Hurst
Julie Hurst
15:14 12 Apr 24
We were very pleased with everyone we talked with and the installation service.
Suzanne Brandt
Suzanne Brandt
18:24 29 Mar 24
Tony - Betty & I are very appreciative of your promt & knowledgable help in our time of need.Thanks also to chelsey in your rental department departnent!!
Dan McCoun
Dan McCoun
20:31 28 Mar 24
Because of some rapid mobility issues, I became unable to stand without assistance. We called, Angie went through everything about lift chairs with my husband.Her recommendation was perfect, and not only that, the chair was delivered and set up the same day.Now I have a little independence, and I am very grateful.Thank you so much for your help and fantastic service.
Lori Wood
Lori Wood
13:53 27 Mar 24
A great experience, and fun too. Angie was very knowledgeable about every product I was considering and helpful in deciding what to purchase based on my personal needs. I highly recommend that you consider Access Mobility for your indoor and outdoor mobility needs.
Dan Wilson
Dan Wilson
15:46 22 Mar 24
Angie helped me purchase bath safety equipment.No pressure & great service.
Paulie Leicester
Paulie Leicester
21:21 14 Mar 24
didn't know you could reprogram right handed electric scooters to be left handed. Tony flipped the controls on our Pride model and replaced our dead batteries. Great showroom in Beechwood, IN.
Paul Hart
Paul Hart
16:15 11 Mar 24
My husband and I are more than pleased with Access Mobility. The knowledgeable staff was terrific and we were able to purchase just what we needed. We will use them again whenever the need arises.
Priscilla Sheldrake
Priscilla Sheldrake
20:53 02 Mar 24
We just recently purchased a second recliner from Access Mobility Inc. The salesperson Tony Rumbel was very helpful and knowledgeable. The model number is PLR4955 Viva Lift. It has several functions along with lifting so you can get out of the chair easier. My wife is a cancer patient and is unable to use a bed. Myself after years in the military and years as a over the road truck driver, I am unable to sleep in a bed due to my hips and back. This chair has heat, massage, and various angels it can be set for. The delivery was outstanding. The delivery team moved two recliners from upstairs to outside and assisted my son in loading both chairs in his truck. Both delivery persons where very courteous completely knowledgeable in the operations of the chair and demonstrated every function. Thank You everyone. Access Mobility Inc is a outstanding company to work with.
Chuck Benslay
Chuck Benslay
23:56 28 Feb 24
Always very friendly and helpful anytime I've been there. Always very clean and well stocked. Have been there several times and always feel welcomed.
Jane Finneran
Jane Finneran
20:07 26 Feb 24
They were great to work with! Very professional and helpful through the entire process. I only would recommend that they would offer a ride home or drop off and pickup!
Paul Miller
Paul Miller
18:05 12 Feb 24
They were great throughout the whole process. My parents are so happy that they can easily get up and down their stairs.
Ron Knapp
Ron Knapp
11:35 03 Feb 24
Angie and Tony were professional, prompt and knowledgable. They have gone out of their way to help us several times. We appreciate their help and fine service.
William Stewart
William Stewart
19:13 23 Jan 24
I was very impressed with my visit to your store. Tony was so knowledgeable finding a basket to fit on my rolllator, he also explained the process of medicare payment for lift chair will shop later for lift chair. GREAT customer service.
Shirley Conner
Shirley Conner
08:50 10 Jan 24
Tony was our sales person and he found the perfect recliner for my husband. We are so pleased! Thank you for your service
Melanie Faithwalker
Melanie Faithwalker
15:33 29 Dec 23
Very knowledgeable and helpful peopleGood folks to do business with
Don Binegar
Don Binegar
15:33 27 Dec 23
Very knowledge and friendly staff
chris everett
chris everett
21:00 21 Dec 23
As soon as I walked in I was greeted warmly. They were extremely accommodating and explained everything completely. I felt comfortable that I would be safe with the knee scooter. Thank you for maing a daunting surgery a bit less daunting with dependable equipment. I would recommend Access Mobility to everyone. Thank you!
Deforest Ferguson
Deforest Ferguson
17:52 21 Dec 23
They was able to accommodate me on very short notice. I really appreciated it.
Jennifer Fitzwater
Jennifer Fitzwater
02:18 07 Dec 23
Overall we had a very positive experience Access Mobility. From the salesman and showroom experience to the installation it all went very smoothly. The people were knowledgeable and answered all of our questions. The time from ordering to delivery and installation fit well into our remodeling project. Highly recommended.
Ed Berbari
Ed Berbari
17:50 29 Nov 23
Received courtesy service by the staff and was guided to a walker that met my needs and has performed well so far.
Michael Ney
Michael Ney
19:05 27 Nov 23
The people were very friendly and took the time to answer all of mine and my husbands questions. Enjoyed doing business with them.
Sheila West
Sheila West
20:52 17 Nov 23
Professional, kind, courtous and very knowledgeable in helping to choose the right chair lift to fit my needs. Very happy with this purchase. Also previously installed a stair lift which I am very happy with.
Jan Krukemeier
Jan Krukemeier
19:19 04 Oct 23
I have been a customer of access mobility and have made a great friend in Tony Rumble. He has been of great help to both me and also my wife on getting the proper scooters to meet our needs. I would give them a 5 star rating. Thanks again Tony.
Phil Davis
Phil Davis
23:58 29 Sep 23
I was very happy with my experience. The two gentleman that came and set my chair up were very pleasant and explained everything to me. Thank you.
Barbara Robinson
Barbara Robinson
14:05 14 Sep 23
My experience with them was very pleasant. They were so nice and showed me every detail that I needed to know about my scooter before I left and made sure that I had everything I needed
a wade
a wade
07:22 14 Sep 23
I recently purchased a Pride Go Go Sport 3 wheel to use around the house. It is a great machine. The speed is variable from "turtle" and up. The turning radius is very tight which make it easy to move inside our house. Machine has a light, horn, swivel seat, and is very user friendly. Plug in the battery charger every night and it's ready to go.Updated 09/11/2023. I have purchased another mobility scooter from Access Mobility. I purchased a Golden BUZZ Around Carry On as an addition to the Sport 3 I purchased in 2021. I purchased this BUZZ Around 4 wheeler because it is very easy to fold down and transport in the trunk of my car. Tony at Access Mobility worked with me and let me tryout scooters until I found one that met my needs.
Ken Cornelius
Ken Cornelius
21:49 11 Sep 23
They were amazing to work with. Hats off to their amazing staff.
Andy Patton
Andy Patton
14:59 28 Aug 23
Our experience with Access Mobility was wonderful. We started with an at-home visit with Greg who set out all our options. From there we moved to the showroom and tried out the stair chairs and decided which was best for us. Greg was with us and helpful all the way. Then, when we decided to go with the stair chair, Kandace and Scott took over. They were so professional and helpful (and fun!) that when they left we felt totally comfortable with our decision.
marmar
marmar
02:47 26 Aug 23
I was very satisfied with Tony's services and very helpful. I have purchased 2 items from him now
KAREN CUNNINGHAM
KAREN CUNNINGHAM
17:01 17 Aug 23
I had great interactions each time I have used their services. They listens to my concerns and priorities and had in stock the replacement scooter my wife needed. And the price was good as compared online.
John Strifler
John Strifler
21:44 08 Aug 23
Angie was our salesperson at the store and she was very, very knowledgeable and patient with us in choosing a rollator for my Mother.
Pam Hinders
Pam Hinders
16:14 07 Aug 23
Tony was very helpful, friendly, and informative. Love my walker so far.
Judy Martin
Judy Martin
20:24 03 Aug 23
Tony was very helpful in helping us choose a lift chair for my dad. My dad was very happy to get it. The entire sales process was very smooth and they even helped get us loaded up without issue
Andrew Gzibovskis
Andrew Gzibovskis
15:26 03 Aug 23
They were on time and communicated well throughout the process. Thanks so much for your professionalism 🙂
Shiela Hemphill
Shiela Hemphill
13:59 31 Jul 23
We were in town for a convention and Access Mobility provided a great scooter for our needs. Their customer service was excellent from reservation to returning. Tony is the best!
Britney Coleman
Britney Coleman
02:14 27 Jul 23
Hank did an amazing job of fixing my grandpa's mobility chair! Ask for him if you need something worked on! He will do the work efficiently, and treat your loved one with great respect! Also, Candice is super helpful when things go crazy! Thx!
Laura Simkins
Laura Simkins
22:29 26 Jul 23
Hank took amazing care of my grandpa today! If you need your mobility piece worked on, ask for him! Also, Candice is amazing and will go above and beyond to help!
James and Laura Simkins
James and Laura Simkins
22:22 26 Jul 23
I didn't know what to expect when I entered the mobility store. I was greeted by Tony the friendly sales person with a great sense of humor. When I left the store with my purchase I felt I had made a friend for life. I am very pleased with Access Mobility and will return as needed. thank you 😊
Joe McAtee
Joe McAtee
13:11 18 Jul 23
Very pleased with the chair lift just installed. Your salesman and installers were great! I am confident that your service, if needed, will be as excellent!George Graves, Alexandria
George Graves
George Graves
14:41 11 Jul 23
the staff was so friendly and helpful and professional..they were very knowledgeable about any of my concerns..I have a new home when it comes to mobility issues..I give Tony and staff my utmost respect and thanks..I will tell anyone that has mobility issues to vist access mobility for the best experience ever..thank you all for a wonderful time...respectfully...Andrew. ealy..
Andrew Ealy
Andrew Ealy
14:32 07 Jul 23
In my search for equipment to help me move about, I was fortunate enough to contact Access Mobility, and talk with Angie. They provide a Professional atmosphere, with a very personable touch. From my initial phone call to a purchase, Angie was more than helpful. She made sure I was comfortable with my walker. Overall, Access Mobility's staff reflects an attitude of the CUSTOMERS POSITIVE EXPERIENCE. Eliminate wasted time, call Access Mobility.
David Fox
David Fox
10:33 24 Jun 23
I called to arrange an appointment to learn about Bruno Stairlifts. Greg Henson showed up promptly at appointed time. He thoroughly explained all features, including why Bruno made the best lifts. We placed the order with him. He is a very considerate and kind salesman.two weeks later, we received call to schedule our appointment. Cody, the installer called me to let me know he was 45 minutes away. He arrived on time. He asked appropriate questions regarding who would use the lift, power supply area. He set to work, and in about 1-3/4 hours the lift was installed. Cody went over all operation instructions. Cody cleaned up after the install.My wife loves the new lift. She is now abler to go into our basement level, where the game room, home theater is located.We are very pleased with how easy it is to operate the lift. It is quiet and has great safety features.I highly recommend the Access Mobility team and Bruno stairlifts.
David Clements
David Clements
14:05 21 Jun 23
The visit was great and personnel were wonderful, polite and very helpful. All our needs were addressed. We went home with very pleased. Thanks to Access Mobility!!!
Dan Linson
Dan Linson
14:16 16 Jun 23
Needing assistive devices as we age is a difficult adjustment. That adjustment was substantially eased by the expert help of Angie of Access Mobility. If you guess what you need or merely buy a picture online, you are likely to make that adjustment harder by not buying the best choice to meet your individual needs. I can’t say enough about Angie’s knowledge, kindness and even willingness to assist me with a complication. If you did have a problem after your purchase, would you would want professional help or be left on your own? This is the service you’ve been missing for years. You can trust Angie and Access Mobility to know what you need and deliver.
George Sergent
George Sergent
20:26 09 Jun 23
I have purchased a couple of Walkers from Access Mobility. I have tried 3 different Upwalkers to see if they would work for me. I have had to have all items delivered to me as I was not able to go to their Store. Everyone I have dealt with has been extremely courteous and helpful. I’ve greatly appreciated their patience as I’ve tried different Walkers, their willingness to spend time, make adjustments, work with me as I tried to find a Rollator that would work for me. I have recently purchased a Rollator Walker that is working well for me. Angie talked me through an issue when I had a question about an adjustment and followed up with a call the next day to if I had been able to get the adjustment made.Their Customer Service is the best!Mary S. Customer
Therese Davies Sands
Therese Davies Sands
21:20 03 Jun 23
Tara & Hank are my heroes- a true answer to my prayer. Friday ofMemorial day weekend, Tara came out and said it would be 10 days before they could install a lift for my Dad who came out of the hospital the day before with a very bad report of a fast growing cancer. She rallied an installer (Hank) to work late. They are still here at 7 pm trying to get the job done. I can't thank them enough for making my Dad's life easier going forward.
Chris Ryan
Chris Ryan
23:06 26 May 23
This place was absolutely amazing. Angie was fantastic in helping me get the mobility chair that I needed. Very polite and kept me informed every step of the way. And the two gentlemen that delivered my chair was awesome. They could tell that I was excited when my chair arrived and shared the excitement with me. They actually said that was why they worked for this company, was to bring joy and excitement to the people when they delivered their product. I will continue my business with Access Mobility in the years to come. Thank you Acess Mobility 😁👍👍😁
James Heater
James Heater
15:30 26 May 23
Great purchase experience here. Was able to try out all the different scooters. Angie was very informative and helpful in my decision process. Highly recommend Access Mobility!
Bob Clark
Bob Clark
15:16 26 May 23
I was so nervous to purchase a scooter but the people at Access Mobility made it a truly wonderful experience! They really listened to my needs and educated me thoroughly so I felt confident in my purchase. I highly recommend them to everyone and will be returning!!
mx tyler
mx tyler
00:34 25 May 23
I'm very pleased from the first interaction I had with Tony. I described what I needed to Tony, he forfilled my order as well as delivered it to my home. Now that's great customer service. If I need anything in the future, ImI will be contacting Tony again.
Bridgett O'Neill
Bridgett O'Neill
23:57 20 May 23
Great merchandise and great customer service. Our salesperson Angie is great too
Terry Fansler
Terry Fansler
14:29 25 Apr 23
We had a Stairlift installed by Access Mobilith and could not be more pleased with their professionalism, speed of installation and overall service! I broke my hip in late February and it has been a lifesaver. I recommend them without reservations!
Michael R. Wukitsch
Michael R. Wukitsch
23:31 18 Apr 23
Helped me with selection of chair and delivery. Went out of their way to solve scheduling problems.
Jack Houchins
Jack Houchins
14:16 18 Apr 23
I recently had a stair lift installed and the installation crew, Alex and Steele were extremely professional and knowledgeable. Thank you for your hard work!!!
J Schofro
J Schofro
20:26 11 Apr 23
My daughter and I were researching light weight wheelchairs today. We went to Access Mobility and talked with Tony about the brands that he sells. Em popped up about colors. The type she was interested in came in black.He called several Rehab Specialists, to see if they sold Quickie wheelchairs, which come in colors. He found us one, shared a card of the person and the best part was when he told the Rehab Specialist that Em wanted a wheelchair in pretty colors.Looking for mobility items? I recommend talking to Tony. He is personable, understanding, and knowledgeable.#Access Mobility
KAREN BROGHAMER-HORNSBY
KAREN BROGHAMER-HORNSBY
15:04 22 Mar 23
Our experience with Access mobility was excellent. With dealing with John & Tony was delightful. The repair was very quickly and I am happy with our experience
John Forcum
John Forcum
16:10 16 Mar 23
I searched online to find the best rollator I could for my wife. That led me to deciding I wanted to purchase from a local retailer and that led me to Access Mobility. Angela was great and we purchased a perfect rollator. I would have been able to purchase something online for less but I have a very stable walking aid for my wife and a company that will stand behind it and can provide onsite service. I am glad I found them!
John Murray
John Murray
14:02 16 Mar 23
great to buy your mobility need and great customer service
Debbie Mcdaniels
Debbie Mcdaniels
14:52 10 Mar 23
I have been in need of medical equipment several times and have gone to Access Mobility. They are very friendly and helpful. They have provided the materials that I need and have done it in a timely manner. This company takes it to the next level in terms of making it as convenient and easy for the Customer as possible. I will definitely visit them again if the need arises.
Jane Welsh
Jane Welsh
00:16 06 Mar 23
Angie is the very best!! We needed to return 2 chair pillows as they caused our backs to hurt. Angie was very accommodating in letting us return them. At her urging, we tried out a couple other pillows, and ended up purchasing a different one. Sadly, this pillow is not going to work with our back issues. We will need to return it as well, but know that Angie will again accommodate our needs.While we were experimenting with these other pillows, we noticed Angie meticulously working with an older gentleman who was in need of a power wheelchair. He needed lots of attention and patience, and Angie showed much of both to him and his daughter---a trait much lacking in the hussle-bustle of today's world!!!!Access Mobility should be your go-to place for all types of mobility products. Their showroom is full of power wheelchairs, wheelchairs, walkers, knee walkers, scooters, lift chairs, bathroom needs for aging folks, ......many products can be rented for a very reasonable price for short-term use as well.ACCESS MOBILITY is tops in its category. Ask for Angie!!! You will NOT be disappointed!! 🙂
Nancy Kitt
Nancy Kitt
21:01 02 Mar 23
I got my stair lift from Access Mobility and it is great. I had a time frame of the afternoon and one guy should up and had it done in about 2 to 3 hours. He was most informative and quite nice.
Susan Harner
Susan Harner
01:52 01 Mar 23
Angie and the staff at Access Mobility are top-notch. My sister had a torn Achilles tendon and could put no weight on her foot for 3 weeks. I contacted Access Mobility and within the day, Angie had someone deliver a Knee-Walker to our house. The delivery person patiently showed us how to use it. I was SO very glad we were able to rent this walker for a very reasonable rate. It allowed my sister to be mobile in the house and helped brighten her spirits during this challenging time. I HIGHLY recommend Access Mobility to anyone needing to rent equipment. They also have a fully-stocked show room with all types of equipment for those with limited mobility and/or those who are becoming more limited with their home lifestyle. Check with Access Mobility FIRST before putting your loved one in a care facility. Most likely they will be able to help you and your family. HIGHLY recommended Access Mobility!!
Polly Kitt
Polly Kitt
20:42 22 Feb 23
Great staff, extremely caring and knowledgeable.
kstone3339
kstone3339
12:26 12 Feb 23
Angie was great in helping me and my husband choose the best power mobility chair to fit his needs. It's so nice to be able to have someone in person to show you everything and explain the pros and cons of each item. I highly recommend this place for anyone who needs help with mobility items and enjoy true customer service!
Phyllis Powell
Phyllis Powell
14:44 08 Feb 23
My experience with buying a lift chair was amazing. Everyone was kind and helpful. Delivery was a snap even though it was getting icy. I highly recommend this vendor for your mobility needs.
Cheryl Crisp
Cheryl Crisp
20:07 31 Jan 23
Very good experience with purchasing a lift recliner chair. Tony was more than helpful in allowing us to make a good decision.
David Fletcher
David Fletcher
20:58 14 Jan 23
Quite knowledgeable and helpful. Great selection of lift chairs. Very friendly. Delivery team extremely friendly and helpful.
K C
K C
13:37 14 Jan 23
Angie at Access Mobility has been amazing throughout the entire process of researching and purchasing two reclining lift chairs. She made sure we were comfortable at every step of the way, verified details, communicated regularly, and followed up after delivery to make sure we were completely satisfied with our purchase. Not only are we completely satisfied, we will visit Angie for all our planned future purchases. Thank you!
Sheila McNeile
Sheila McNeile
19:32 03 Jan 23
I was the only customer when I entered the showroom, but soon there were several and Angie did a great job helping me and others at the same time. I looked seriously at four models of scooters before deciding on the best one for me. Angie was very knowledgeable about all of them and I never felt rushed. I was very happy with my experience and I would highly recommend Access Mobility.
Kim Hilton
Kim Hilton
16:29 03 Jan 23
Outstanding service from placement of order to installation to state inspection
David Knoy
David Knoy
22:47 05 Dec 22
Very friendly and answered my questions.
Jim Dwigans (Jollymushroom)
Jim Dwigans (Jollymushroom)
20:51 01 Dec 22
Wish I came here first. 100% in every way. Quality wheelchair, super caring folks, and easy to talk with.
bossman660
bossman660
15:24 21 Nov 22
We ordered an item over the phone. Angie was very helpful and accommodating!
Louise Brown
Louise Brown
12:48 18 Nov 22
Excellent service! Tony was both knowledgeable and helpful in choosing the best scooters for both me and my mother…highly recommended!
Charisse Garwood
Charisse Garwood
16:43 19 Oct 22
Hank and Cody worked quickly and efficiently to get my elevator repaired. Hank had come alone originally but the repair required two people. The one difficulty is that the repair people are often scheduled a few weeks out but the cancellation list solved that issue. When Hank found the problem, they got them back in quickly.
Ellen Seiferth
Ellen Seiferth
15:42 06 Oct 22
I worked with Access Mobility for DME needs for many years in my professional role. Recently, I needed to purchase DME for a family member, and I knew that Access Mobility was the place to go. Tony Rumble provided excellent customer service and could not have been more kind. I highly recommend Access Mobility for all your DME needs!
Connie N
Connie N
07:54 30 Sep 22
Access Mobility responded to an urgent situation promptly and with care. A too notch business.
Curtis L
Curtis L
15:49 26 Sep 22
I walked in 10 minutes before they closed and Tony was so nice and helpful. I explained my needs for my mother in law and her concerns. Tony explained all the options and was amazing at explaining everything. We found the scooter we needed for my mother in law. She loves the options it has for her. She made it to a football game to watch her 2 granddaughters perform in the band for the first time.Thank you so much TonyKhrysie.
Khristina Trammell
Khristina Trammell
13:55 26 Sep 22
I purchased a walker for my 90 year old mother and a shower chair for myself & a leg lifter. I'm very pleased with the products I purchased & the staff was very helpful in teaching me how to use each product. I would highly recommend Access Mobility.
Pamela Tuttle
Pamela Tuttle
13:11 12 Sep 22
Angie was wonderful! Knowledgeable, clearly explained our product and a peach to deal with.
Barb Andry
Barb Andry
16:24 02 Sep 22
Awesome place clean helpful and super friendly staff. They show you demonstrations on how to use anything you purchase and they go out of there way to get the right products you need to make your life easier. I will be a repeat customer. Tony ordered the perfect lift I need for my car and mobile chair. The ladies and gentlemen that installed the lift on the car are so sweet and courteous. If you need a place for your handicap needs this is the place to go!!! A for sure Five star family business.
Debora Durbin
Debora Durbin
22:58 30 Aug 22
Sooo please with all the help . The staff there knows what you need and don't try to sell you something you don't need or want. . Goes out of their way to help take good care of our medical needs . We would never go any place else . Thank you 💞😊
charles weimer
charles weimer
02:14 29 Aug 22
Tony was real informative and very patient while my wife was trying out which scooter she felt comfortable with. Access Mobility is a place to go if your in need of any mobility assistance.👍👍
Matt Ferguson
Matt Ferguson
16:10 26 Aug 22
Jim and I would like to thank Angi for her time and patience in helping us choose a scooter. She explained the features and demonstrated how they worked. This was very helpful to us making the decision to decide on the Buzz Around.
charlene childers
charlene childers
21:17 25 Aug 22
Angie was very helpful in our visit to the store. She had what needed ready and waiting! She made our visit a pleasant and stress free experience. We are totally happy with our purchase.
barbara mueller
barbara mueller
18:41 23 Aug 22
We purchased a chair for 3555.55 n April and have been trying for over two months to get a repair on the flaw in the fabric of the chair fixed and are getting no response from Access or Golden beware of what you are getting into. Since my first review Access Mobility contacted us and we have a new chair that my husband is happy with and Alan from Access has contacted us several times so we would like to thank them for their service and the cost was only the delivery fee of $130.00 things always work out for the best
Bob Blagburn
Bob Blagburn
14:53 08 Aug 22
I took my grandmother to look at a new scooter and was not aware that they did not accept her medicare/ medicade until we arrived. But that did not stop Angie from giving us a great experience even after she knew that she would not be able to sell us one of their new scooters. She quickly referred us to another local business that did accept my grandmother's insurance but she also took the time to show us all of the things they offer besides scooters. Before we knew it we had three bags of stuff that will help my grandma be more independent around the house. Angie was super knowledgeable about their products and she kept us smiling/ laughing the whole time. By the end of our visit she even took the time to come out to the car to meet my grandma's new cat snoopy. Angie did all of this knowing she was not going to be able to sell us a new scooter even though she relies on commission from the sales she earns but still gave my grandma and I a great experience really stuck with me because it is not something you see too often after the pandemic. I definitely recommend access mobility in greenwood to anyone that is looking for a place that offers so many products that are focused on making everyday task a little easier and possible for someone that may not have the ability to otherwise. Thanks for restoring my faith in humanity Angie you are great at what you do.
Brandon Wolf
Brandon Wolf
10:17 06 Aug 22
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Scott D.
Prescott Valley, AZ
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May 23, 2018. My wife and I were coming to Indianapolis from Arizona for my son’s high school Commencement when my 5-year-old scooter stoped working at the airport gate 40 minutes before boarding. The next day, I searched Google for Scooter Repair and came across Access Mobility. I’m so thankful I did. Mark met me under the canopy. He looked over my scooter, tried to get it to move numerous times, and though he wasn’t confident it could be repaired, he recommended one of the tech people look it over. Since they were busy and we were a drop-in customer, we had to wait approx. 45 minutes. Mark showed us where the soda machine and bathrooms were, and told us to sit comfortably on a couple of lift-chairs in the showroom. As Mark feared, my scooter was DOA. The rear axel locked up, overheated the motor and burnt the wiring. Mark showed us were the new scooters and manual wheelchairs were on display. Without any pressure, my wife and I looked over what was available and chose a lightweight manual wheelchair and air-filled seat cushion for a very respectable price (not the lowest I’ve seen, but definitely not outrageous). I very highly recommend Access Mobility for anyone’s needs, whether they be planned or emergency. If ownership wants to expand, please please consider Arizona, and especially my town of Prescott Valley. Thank you.
Clark A.
Beech Grove, IN
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Just wanted to say I really appreciate Brett and the way he handled our lift chair delivery. He was very very thoughtful and very nice.
Gayla D.
Indianapolis, IN
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Thank you for your help in purchasing my new mobility scooter. Also please thank your service staff for their help with my lift. I look forward to using my new ride!
Jim T.
Carmel, IN
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Access Mobility had the best price, the installation was on time, very professional and considerate (as quiet as he could be, so as not to disturb), well executed with care for our home, and the equipment was in good shape and worked exactly as we needed. This is a family-run business with a father/son and their field teams, and the attention to customer service showed.
Barb Mathauer
03/21/2021
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Excellent customer service with friendly and very knowledgeable staff. We felt like we treated like family. The selection of products to enhance mobility for any level of need. They went over and above service and education to understand the equipment.Thanks so much for all your assistance and caring by listening to our needs - appreciated the time and hospitable environment shown us. Without a doubt,you will not disappointed.
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Scott D. – Prescott Valley, AZ
“May 23, 2018. My wife and I were coming to Indianapolis from Arizona for my son’s high school Commencement when my 5-year-old scooter stoped working at the airport gate 40 minutes before boarding. The next day, I searched Google for Scooter Repair and came across Access Mobility. I’m so thankful I did. Mark met me under the canopy. He looked over my scooter, tried to get it to move numerous times, and though he wasn’t confident it could be repaired, he recommended one of the tech people look it over. Since they were busy and we were a drop-in customer, we had to wait approx. 45 minutes. Mark showed us where the soda machine and bathrooms were, and told us to sit comfortably on a couple of lift-chairs in the showroom. As Mark feared, my scooter was DOA. The rear axel locked up, overheated the motor and burnt the wiring. Mark showed us were the new scooters and manual wheelchairs were on display. Without any pressure, my wife and I looked over what was available and chose a lightweight manual wheelchair and air-filled seat cushion for a very respectable price (not the lowest I’ve seen, but definitely not outrageous). I very highly recommend Access Mobility for anyone’s needs, whether they be planned or emergency. If ownership wants to expand, please please consider Arizona, and especially my town of Prescott Valley. Thank you.”

Clark A. – Beech Grove, IN

“Just wanted to say I really appreciate Brett and the way he handled our lift chair delivery. He was very very thoughtful and very nice.”

Gayla D. – Indianapolis, IN
“Thank you for your help in purchasing my new mobility scooter. Also please thank your service staff for their help with my lift. I look forward to using my new ride!”

Jim T. – Carmel, IN
“Access Mobility had the best price, the installation was on time, very professional and considerate (as quiet as he could be, so as not to disturb), well executed with care for our home, and the equipment was in good shape and worked exactly as we needed. This is a family-run business with a father/son and their field teams, and the attention to customer service showed”

Mark H. – Indianapolis, IN
“The people here are wonderful to work with. Tony knows more about lift chairs than possibly the manufacturer and is just great to work with. I also met Marc and Rick and Alan who were great to visit with. Great prices and service. Would highly recommend them”

Beth B. – Indianapolis, IN
“As a Home Care owner, Access Mobility is the only place I refer clients to. They have a wide selection of products. There hasn’t been anything I can’t get there.”

Stacey E. – Indianapolis, IN
“Highly recommend taking the time to visit them. Tony spent hours helping my very short round mom find the perfect lift chair. In the past they have helped other family members with their purchases and service needs.The people here are wonderful to work with.”

Dana C. – Greencastle, IN
“Great staff! Tony is awesome! Thank you guys so much!”

Jackie R. – Greenwood, IN
“Cody delivered our chair

earlier today and I wanted to report that he was very kind and professional. He did just an over all SUPERB job. Thank you.”

Michelle N. – Springfield, IL
We were leaving our hotel and couldn’t find our scooter key. Marc was able to send someone over right away with the key we needed. Brett was a real gentleman and even helped us load our scooter into our car. So thankful for your help!

Eyedeal O – Google User
“Superb service. Genuinely good folks. Installed our chair lift and made sure we understood how to use it properly.”

Mariann C. – Indianapolis, IN
“Marc is just the most professional person, he really knows what he is talking about, a pleasure to work with”

Jean H. – Indianapolis, IN
“My lift chair needed service and Caleb was able to fix it. He was so nice and courteous. I am very pleased with the work done.”

Betty M. – Martinsville, IN
“My husband is hard to understand because of a stroke and it is difficult for people to understand him. Caleb was very nice and was very patient with him and was able to have a conversation with him and understood every word. Caleb also got along with our dogs. I was not only very impressed with his service skills, but he was very professional.”

Judy M. – Indianapolis, IN
“I am very impressed with Caleb and the repair job he did. He cleaned up everything and left all in the same shape it was in at start. Nice young man. Thank you.

Steven D. – McCordsville, IN
“Called ahead and showed up on time, did what I needed down without trying to sell me any new items. Was pleased.”

Ken S. – Indianapolis
“They came out to repair my chairlift. It was pronounced dead and it was going to cost me over 13,000. they did it for around 1,100. They even allowed me to pay in 2 installments. After the work was done they called me twice to see how it was working for me.”

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